How do I apply for new service?
Click on "Apply for Service" at left.
Is a deposit required to start a new service?
No, a deposit is not required to start a new service. However, certain areas do require a new customer admin charge. You pay this charge when you submit your application.
How do I pay my bill?
- Mail a check or money order before the due date to:
JACABB Utilities LLC
210 W. North 2nd St.
Seneca, SC 29678
- Have your bank account drafted on the 25th of each month.
- Pay by Credit Card online. A convienence charge will apply.
- Pay in person at our office
How do I apply for bank draft?
Can I view my bill online?
Yes, through the Payment Portal
How do I disconnect my utility service?
You my disconnect your service by one of the following:
- Call the office
- E-mail your request to firstname.lastname@example.org
- Come by the office
Please allow 1 business day notice when requesting termination.
What is the "Safe Drinking Water Fee" on my bill?
The Safe Drinking Water Act (SDWA) is the federal law that ensures the quality of public drinking water. The Environmental Protection Agency (EPA) has established national health-based standards to protect against natural and man-made contaminants that may be found in drinking water. South Carolina Department of Health and Environmental Control (SCDHEC) regulates public water systems to make sure that these standards are met. The Safe Drinking Water Fees are for implementing this SDWA. (SC Code of Laws, Title 44 Chapter 55, Article 1, State Safe Drinking Water Act)
How do I report a water or sewer problem?
Contact information can be found by click on "Contact" on the left.
Please call the office during business hours.
If it is after hours, please use the emergency contact numbers.
What if I didn't receive my bill?
JACABB sends the bills to the address on file.
If you did not receive your bill, please contact us and let us know. You are still responsible to make payment even if you did not receive the bill.
Contact us if you have an address change.